Stop managing your complex through spreadsheets, receipts and WhatsApp groups.
Neighbourly Hub helps gated communities, apartment and townhouse complexes bring payments, residents, records and communication into one organized space.
Less chasing. Less confusion. More control.
Committee members should not have to spend evenings searching messages, updating spreadsheets and explaining balances one resident at a time.
Payments are hard to track
See what is billed, collected, overdue and still outstanding without rebuilding reports manually.
WhatsApp gets messy
Keep notices, requests and resident updates organized instead of buried in long message threads.
Records get scattered
Store resident, unit, billing and maintenance information in a structured system.
Committees burn out
Reduce repetitive admin work so executives can focus on decisions, not constant follow-ups.
Built around the everyday work of managing a community.
Neighbourly Hub brings the most important admin and resident workflows into one clean, modern platform.
Know exactly what is owed, collected and overdue.
Generate invoices, track payments, monitor arrears and export reports without relying on disconnected spreadsheets.
Keep community information organized from the start.
Manage units, residents, occupancy and administrative records with simple imports and clear search tools.
Handle maintenance and shared facilities with less back-and-forth.
Residents can submit requests while admins track priorities, statuses, assignments and facility bookings.
Resident dashboard
Residents can see balances, open tickets, bookings and notices.
Self-service portal
Invoices, payment history, announcements, requests and facility availability.
Your complex can move from scattered records to organized management.
Setup is designed to be practical for busy executives and committees.
Register your complex
Submit your registration request so your complex can be created.
Upload residents & units
Use the import template to add units, residents and occupancy details.
Import financial history
Bring over outstanding balances, payment history and historical financial records.
Invite residents
Residents receive access to view balances, notices, requests and bookings.
Start managing
Track payments, requests, announcements and reports from one place.
Simple pricing by community size.
Every plan includes the same core platform. Pricing changes by the number of units in your community, and optional add-ons can be added when needed.
Small
For smaller self-managed communities that want to move away from informal tracking and keep records clear from the start.
- Simple monthly cost
- Easy for volunteer committees
- Good fit for compact communities
- Helps residents see balances clearly
Medium
For growing communities with more residents, more payment follow-ups and a greater need for organized communication.
- Best balance for active complexes
- Supports more resident activity
- Reduces committee follow-up work
- Improves payment visibility
Large
For larger gated communities, apartment and townhouse complexes that need stronger visibility and more structured administration.
- Better oversight across more units
- Helps organize wider communication
- Supports stronger reporting needs
- Useful where arrears are harder to track
Custom
For larger or more complex communities that may need a reviewed rollout, data preparation and additional support.
- Complex needs review
- Custom rollout discussion
- Data import planning
- Support options
Add more tools when your community is ready.
Keep your plan simple at launch, then add specialized features based on how your complex operates.
Shared resource booking
Allow residents to request and manage bookings for shared spaces such as pools, gyms, function rooms and gazebos.
By-law violation tracking
Record by-law notices, violations, supporting documents and follow-up history in one organized place.
Automated strata reporting
Generate structured exports and reports to support annual filing, executive reporting and administrative record keeping.
Built to support better community administration.
Neighbourly Hub gives executives, administrators and residents clearer access to the information they need.
Secure access
Role-based access for administrators, executives and residents.
Organized records
Billing, notices, requests and resident information in one place.
Resident visibility
Residents can view balances, notices, bookings and request updates.
Jamaican-focused
Designed around the realities of local gated communities and strata living.
Answers for committees and residents.
Here are the practical details most communities ask before registering their complex.
Need a walkthrough?
Book a demo and we’ll show how Neighbourly Hub can fit your current payment, records and communication process.
Book a DemoIs Neighbourly Hub only for apartment complexes?
No. Neighbourly Hub is designed for gated communities, apartment complexes, townhouse complexes and other residential communities that need a more organized way to manage operations, communication and records.
Do residents need to download an app?
Residents will be able to use Neighbourly Hub from the mobile app or through a web browser on desktop or mobile devices.
Can we import existing resident and financial records?
Yes. During setup, your complex can upload resident information, unit details, outstanding balances and historical financial records using the provided import templates.
Are all features included in every plan?
Yes. All plans include the same core platform features. Pricing is based mainly on the number of units in your complex. Optional add-ons are available for communities that need additional functionality.
What add-ons are available?
- Shared resource and facility booking
- By-law violation tracking
- Automated strata reporting
How are payments handled?
Residents can upload proof of payment for review. Once the payment is verified by the administrator, the resident’s balance and payment history are updated in the platform.
Ready to bring order to your community?
Register your complex or book a demo to see how Neighbourly Hub can support your committee and residents.